We ship to about 30 countries and offer an express delivery service with tracking to best meet your needs.
Shipping to EU is free.
For Norway, Switzerland, U.K. and USA shipping is free above a certain value. See the table “A” below.
For a simple and easy shopping we have already included VAT and customs fees at the final price of EU, Norway, Switzerland, U.K. and USA.
No surprise on delivery with unexpected costs. Only the pleasure and comfort of receiving everything at home!
Deliveries may be slightly slower during the sales period. We apologize for any inconvenience.
To offer you the best service and ensure fast shipping all over the world, we have chosen only express couriers.
Shipping costs can be free and vary depending on the type of shipping and destination according to the table below.
We try to ship all orders within 24 hours (orders accepted before 12.00 CET will be shipped the same day). Expected shipping times are to be considered as a guide only and we are not responsible for any delays caused by credit card authorization processes since the shipping date.
|E.U.||Free||Always||2/3 Working Days|
|Norway, Switzerland, U.K.||€ 20.00||€ 190.00||3/6 Working Days|
|U.S.A.||€ 35.00||€ 190.00||2/6 Working Days|
|For all the other nations pls. write firstname.lastname@example.org for information.|
For all shipments it is required a signature on the receipt;
We are not able to redirect orders to a different address after shipping. So, please make sure you provide an address where you can be found at the time of delivery based on the specified delivery times;
UPS and DHL do not send to post offices or post-offices;
If UPS / DHL does not find anyone at the address indicated, it will try to deliver the package three more times, leaving a sheet with instructions every time.
Our Online Store ships in all countries with express courier delivery from Monday to Friday during office hours. It is not possible to reserve a delivery. UPS does not make deliveries during pre-holidays and holidays.
Sometimes we offer promotions with free shipping. Free shipping promotions will be applied to your order during checkout. In the event you need to return a purchased item during a free shipping promotion, your return will be free of charge.
We will insure each order until it is delivered to you. We require a signature for each shipment delivered, and at that point the responsibility of the order passes to the recipient.
You can check the status of your order by logging into your account and visiting the ‘Orders’ section.
VAT and the respective duties in force in the European Union, Norway, Switzerland, U.K. and USA are included in the price.